How to solve KTAG K-TAG ECU Programming Tool Technical errors?

How to solve KTAG K-TAG ECU Programming Tool Technical errors?

KTAG K-TAG V2.10 ECU Programmer is welcome with engineers. Some customers meet the technical error about ktag v2.10 ecu programmer. Here are the problems on the pictures from my customers below:

Problem one is about update error on the screenshoot:

Solution: If you update the K-Tag V2.10 ECU Machine, it will encouter this error on the picture. It means your K-tag is damaged, and you need to send back for repair. And you need to pay the repair fees, because it is not updated.

Problem two is about bug error on the screenshoot:

Solution: If you encounter this error, it is BUG error, it is the original software problem, it means you still can not use the function, you need to wait till its update. So if you don't want to get this error, please don't use this function, the K-Tag can work normally, it is not the product problem.